Bo Counts has been promoted to Executive Chef of Swissôtel Chicago. Counts will oversee back-of-house culinary execution, menu innovation and kitchen staff management at its signature lounge, Amuse. He joined the property 11 years ago and previously served as Executive Sous Chef of Banquets and Senior Executive Sous Chef. 

Bruce Johnson as has joined The Abbey Resort as the Lake Geneva, Wisconsin’s General Manager. Most recently, Johnson served as the director of dining services and general manager for Sodexo in Wauwatosa, Wisconsin. Previously, he held various senior leadership positions with Great Wolf Lodge, Chula Vista Resort & Spa, and Timber Ridge Lodge & Waterpark at Marcus Hotels & Resorts in Lake Geneva, where he oversaw operations.

Brianna Robinson-Verloop is joining the National Association of State Departments of Agriculture (NASDA) as Sr. Director of Public Policy. She’ll advance members’ policy priorities, direct strategic advocacy efforts and lead the NASDA policy team in support of American agriculture. Robinson-Verloop brings more than 15 years of experience shaping policy. 

Russell Davis has been named as the American Bankers Association’s Chief Member Engagement Officer. He’ll lead ABA’s Office of Member Engagement, ABA said Davis joined the association in 2022 and served as the EVP of Member Experience. Prior to joining ABA, Davis held senior leadership positions at Optum (formerly Advisory Board Company) for 12 years. Davis earned an MBA from Loyola College of Maryland.

Jamie Murdock has been named President of Financial & Insurance Conference Professionals (FICP). Murdock will begin his new role on September 22. He brings more than 25 years of experience and comes to FICP from Maritz, where he most recently served as managing vice president of sales and industry presence, a role he held since 2016. He’s also occupied senior sales and leadership positions across meetings.

Jon Gersonde is now Managing Director at Grand Wailea Maui, A Waldorf Astoria Resort. He enjoys more than 28 years of experience and most recently served as General Manager of The Ritz-Carlton Maui, Kapalua. Prior to that, he held the role of vice president & managing director of Turtle Bay Resort on Oʻahu. He worked at The Royal Hawaiian, Kapalua Bay Hotel, and The Westin Maui.

Heather Lisagor has been hired as Aven Hospitality’s Vice President, Innovation and Product Excellence. Lisagor joins Aven with more than 20 years of experience leading product and innovation at companies including American Express Global Business Travel, Egencia and Expedia. In her position, she’ll help accelerate Aven’s vision of empowering modern hoteliers to harness AI and deliver more personalized guest experiences that drive conversion and increase revenue.